Aigle prides itself on selling high quality products, it is in this spirit that we approach our craft and support our customers. All Aigle products are covered by a “Material and Manufacturing Defect Warranty” for a period of 1 year from the date of purchase with the original bill of sale from an authorized dealer. This warranty does not cover excessive wear and tear and/or products that were used outside their intended purpose.

If a product is found to be defective after inspection by our experts, we will replace the product with an existing comparable model at our discretion. 

Please contact our returns department at customercare@aigle.ca for instructions on returning the defective product. You will be asked to include proof of purchase and photos of the defective product.

Please indicate:

  • Order number or image of receipt
  • The item(s) you are returning
  • Photos depicting the defect, the sole and heel, the lining and the number inside the boot

Please note that the following defects are not under guarantee:

  • Repair done by the customer
  • Dirty product
  • Normal wear and tear of the sole
  • Improper care

Please be advised that we do not perform repairs or offer replacement parts.

For more information on returning a product, please see our returns section.